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Due to COVID-19 concerns, our lobby is temporarily closed until further notice. Please make payments online with SmartHub, by phone, or use our night drop box by the main entrance.

Continuity of Service Notice

At least once a year we print the Continuity of Service notice listed below.  We encourage you to carefully read this notice.  While we strive to furnish you with a continuous supply of electricity, it is impossible to guarantee you will have electricity 100 percent of the time.  Vehicles hitting poles, high winds, trees falling into the lines, animals and birds contacting the lines, people cutting trees that “fall the wrong way,” lightning and other causes can disrupt power to just a few co-op members or several hundred at one time. 

 The cooperative shall use reasonable diligence in furnishing a regular and uninterrupted supply of electric power and energy but does not guarantee uninterrupted service.  The cooperative shall not be liable for damages or other losses in case such supply is interrupted, curtailed, reduced, fluctuates, becomes irregular or fails, or if the commencement thereof is delayed by reason of an act of God, public enemy, accidents, labor disputes, orders or acts of civil or military authority, governmental action, loss of power supply, breakdowns or injury to the generator(s), machinery, distribution or transmission line(s) or other facilities of the cooperative, or any other cause beyond its control; provided, however, that in no event shall the cooperative be liable for personal injury, wrongful death, property damage or other losses not caused by or due to the gross negligence or willful and wanton misconduct of the cooperative; and in no event shall the cooperative be liable to consequential damages of any nature whatsoever in case such supply of power and energy should be interrupted, curtailed, reduced, fluctuate, become irregular; and provided further that the failure of the customer to receive electric power and energy because of any of the aforesaid conditions shall not relieve the customer of its obligation to make payments to the cooperative as provided herein for electric service.



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